From first meeting Anne and Ross we knew we had someone in our corner looking out for our interests and using their vast experience to help us achieve buying our dream home. All correspondence would lead you to believe that you were their only client such is the will & readiness to respond to any query you have, even when awaiting our own property sale Anne would email to wish continued luck and good wishes. Anne's ability to keep you immediately updated and well informed, in terms you can understand no less, is second to none. To say you won't receive this kind of service dealing direct with a bank or a busy high street mortgage shop is an understatement. I look forward to doing business with Anne and Ross well into the future.